Stratix Wheels Privacy Policy

Last Updated: 1 Jan 26

Stratix Wheels (“Stratix,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or engage with our services.

By using our website or communicating with Stratix, you agree to the practices described in this policy.

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1. Information We Collect

We collect information only when it is necessary to provide our services, communicate with you, or improve your experience.

a. Information You Provide Directly

You may provide personal information when you:

Submit a contact or consultation form
Message us via email or social media (including Instagram)
Request a quote or fitment consultation
Place an order or make a payment

This information may include:

Name
Email address
Phone number
Vehicle details (make, model, year, modifications)
Shipping and billing address
Order details and preferences

b. Payment Information

Payments are processed securely through third-party payment providers (such as Stripe). Stratix does not store or have access to your full credit card details.

c. Automatically Collected Information

When you visit our website, we may automatically collect limited data such as:

IP address
Browser type and device information
Pages visited and time spent on the site
Referral sources

This data is used solely for analytics, site performance, and security.

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2. How We Use Your Information

We use your information for legitimate business purposes, including:

Responding to inquiries and consultations
Providing fitment guidance and order support
Processing orders and payments
Shipping products and providing delivery updates
Communicating important information related to your order
Improving our website, services, and customer experience
Complying with legal or regulatory obligations

We do not sell, rent, or trade your personal information.

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3. How We Share Information

We only share your information when necessary and with trusted third parties, including:

Payment processors (e.g., Stripe)
Shipping carriers and logistics providers
Website analytics and hosting services

These third parties are required to safeguard your information and may only use it to perform services on our behalf.

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4. Data Security

Stratix takes reasonable and appropriate measures to protect your information from unauthorized access, misuse, or disclosure. While no system can be guaranteed 100% secure, we use industry-standard safeguards and work only with reputable service providers.

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5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

Improve site functionality
Analyze website traffic
Understand user behavior

You may disable cookies through your browser settings; however, some features of the site may not function properly as a result.

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6. Your Rights and Choices

Depending on your location, you may have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your information
Opt out of non-essential communications

To make a request, please contact us using the information below.

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7. Third-Party Links

Our website or social media content may include links to third-party websites. Stratix is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.

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8. Children’s Privacy

Stratix does not knowingly collect personal information from individuals under the age of 18. If you believe such information has been provided to us, please contact us and we will promptly remove it.

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9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.

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10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Stratix Wheels
Email: support@stratixwheels.com
Website: https://www.stratixwheels.com